Privacy Policy

1. Introduction

This Privacy Policy explains how Lakes Soda Company Ltd (“we”, “us”, “our”) collects, uses, and protects your personal information when you use www.lakes-soda.co.uk (the “Site”).

We are committed to protecting your privacy and handling your personal data responsibly and in accordance with UK data protection law, including the UK General Data Protection Regulation (UK GDPR).

2. Who We Are

Lakes Soda Company Ltd
Registered in England and Wales
Company number: 15938163

If you have any questions about this policy or how we handle your data, please contact us at:

hello@lakes-soda.co.uk

3. Information We Collect

We may collect and process the following types of personal information:

Information you provide to us

Name
Email address
Billing and delivery address
Phone number (if provided)
Payment information (processed securely by third-party providers — we do not store card details)
Any information you provide when contacting us

Information collected automatically

IP address
Browser type and device information
Pages visited and how you use our Site
Cookies and similar technologies

4. How We Use Your Information

We use your personal information to:

Process and fulfil orders
Deliver products to you
Communicate with you about your order or enquiries
Improve our website and customer experience
Comply with legal and regulatory obligations

If you sign up to our mailing list, we will use your email address to send you updates and marketing communications. You can unsubscribe at any time using the link in our emails.

5. Legal Basis for Processing

We process your personal data on the following legal bases:

Contract – to fulfil orders you place with us
Legal obligation – to comply with accounting and tax requirements
Legitimate interests – to operate and improve our business
Consent – where you have opted in to receive marketing communications

6. Sharing Your Information

We may share your personal information with trusted third parties where necessary to operate our business, including:

Payment processors (such as card providers and PayPal)
Delivery and courier services
Website and ecommerce platform providers (such as Wix)

We only share information that is necessary and require third parties to handle your data securely.

We do not sell your personal data to third parties.

7. Cookies

We use cookies and similar technologies to help our Site function properly and to understand how visitors use it.

For more information about the cookies we use and how to manage them, please see our Cookie Policy.

8. How We Store and Protect Your Data

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure.

Personal data is stored securely and only retained for as long as necessary to fulfil the purposes outlined in this policy or to meet legal requirements.

9. Your Rights

Under UK data protection law, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data (where applicable)
Object to or restrict certain processing
Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us at hello@lakes-soda.co.uk.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law or how we operate. Any updates will be posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy or how your personal data is handled, please contact us at: