Terms & Conditions
1. About Us
These Terms and Conditions (“Terms”) govern the use of www.lakes-soda.co.uk (the “Site”).
The Site is owned and operated by Lakes Soda Company Ltd, a company registered in England and Wales under company number 15938163.
The Site is an ecommerce website selling soft drinks and branded merchandise.
By using this Site, you confirm that you have read, understood, and agree to be bound by these Terms.
2. Intellectual Property
All content published on this Site, including but not limited to text, images, logos, designs, and downloadable files, is the property of Lakes Soda Company Ltd or its licensors and is protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, or use any Site content without prior written permission.
3. Acceptable Use
You agree to use this Site lawfully and not to:
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Use the Site for any illegal or fraudulent purpose
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Violate the rights of others
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Infringe intellectual property rights
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Attempt to gain unauthorised access to the Site or its systems
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Upload or distribute harmful, offensive, or inappropriate content
We reserve the right to restrict or terminate access to the Site if these Terms are breached.
4. Accounts
If you create an account on our Site, you are responsible for maintaining the confidentiality of your account details and for all activity carried out under your account.
You agree that all information provided is accurate and up to date.
5. Sale of Goods
These Terms govern the sale of goods available on the Site, including:
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Manufactured soft drinks
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Branded merchandise
We take reasonable care to ensure that product descriptions and images are accurate. However, packaging and appearance may vary slightly.
We are legally required to supply goods that match their description and are of satisfactory quality.
6. Prices and Payments
All prices are shown in GBP and include VAT where applicable.
We accept payment via the methods shown at checkout, including debit and credit cards and PayPal.
By placing an order, you authorise us to charge the full amount to your chosen payment method.
We reserve the right to cancel or refuse orders where payment is unsuccessful or suspected to be fraudulent.
7. Shipping and Delivery
Delivery is available to UK addresses only.
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Standard delivery: £3.99 per order
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Dispatch: Orders are usually dispatched within 1–2 working days
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Delivery time: Typically 2–4 working days from dispatch
Delivery times are estimates and may vary due to circumstances beyond our control.
Delivery times do not include weekends or bank holidays.
You are responsible for providing a complete and accurate delivery address. We are not liable for delays or non-delivery caused by incorrect address information.
8. Cancellations, Returns and Refunds
Due to the nature of our products, which include food and drink items that may deteriorate or expire rapidly, orders cannot be cancelled or returned once dispatched.
If your order arrives damaged, faulty, or incorrect, please contact us at hello@lakes-soda.co.uk and we will work with you to make it right. This may include a replacement or refund where appropriate.
Nothing in these Terms affects your statutory rights under UK consumer law, including your rights in relation to faulty or misdescribed goods.
9. Limitation of Liability
To the extent permitted by law, Lakes Soda Company Ltd will not be liable for any loss or damage arising from your use of the Site, except where such liability cannot be excluded under applicable law.
10. Indemnity
You agree to indemnify and hold harmless Lakes Soda Company Ltd from any claims, losses, damages, or expenses arising from your breach of these Terms or misuse of the Site.
11. Consumer Rights
These Terms do not exclude or limit any rights you may have under the Consumer Rights Act 2015 or other applicable consumer protection legislation.
12. Governing Law
These Terms are governed by and interpreted in accordance with the laws of England and Wales.
13. Changes to These Terms
We may update these Terms from time to time to reflect changes in law or how we operate. Any updates will be posted on this page.
14. Contact
If you have any questions about these Terms, please contact us at: