Delivery

We currently deliver to UK addresses only.

• Standard delivery: £3.99 per order

• Dispatch: Orders are usually dispatched within 1–2 working days

• Delivery time: Typically 2–4 working days from dispatch

Delivery times may vary slightly during busy periods, but we’ll always do our best to keep things moving.

If you have any questions about your delivery, just drop us a line at hello@lakes-soda.co.uk

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Returns & Refunds

Because our products are food and drink items, we don’t offer standard returns.

That said, if something isn’t right with your order - for example, if items arrive damaged or incorrect - please email us and we’ll definitely make it right.

Where appropriate, this may include:

• A replacement

• A refund

• Or another fair solution agreed with you

Under UK consumer law, you’re always entitled to a refund or replacement if goods are faulty or not as described.

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Get in touch

If there’s an issue with your order, contact us at hello@lakes-soda.co.uk and include:

• Your order number

• A brief description of the issue

• Photos if helpful

We’re a small team and we care about getting it right.